We pick and pack your order within 24 hours Monday to Friday and use DHL eCommerce to deliver your One Click Smile goodies. Once your order is collected, you should receive your tracking number.
The above e-parcel delivery option is FREE for all American customers whose orders are above $50, but we also offer a discounted Express Service if you need your goodies sooner.
If you would prefer to have your package left in a safe place such as your doorstep or letterbox, you can add ATL (Authority To Leave) or any special delivery instructions in the comments section at checkout which will be included on your package.
Any packages marked ATL can not be replaced if they go missing, so this option is at your own risk.
Unfortunately, we can not change any order information once your order has been processed.
Please ensure the correct post codes are entered and if you are in an office building, please add your company name to avoid your package being sent back to us.
You will receive your tracking information once dispatched.
If for any reason you do enter the wrong address, this can delay the package by up to 4 weeks but the currier will eventually return the package to us.
One Click Smile will cover the return fee, but we may request payment to resend this out to you.