For concerns, please email us at enquiries@oneclicksmile.com.au

Standard Shipping
$7.95 via Australia Post

Free Shipping

Orders $50 and over are eligible, this option will be
available in checkout if your order meets the minimum amount.

Express Shipping

Rates are calculated upon checkout. You can preview it
there. During these times, Express Guarantee is not implemented, but it is
still prioritized for the quickest delivery possible.


Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If the product has no issues when returning, the shipping fee/s are

If you wish to cancel or change your order, we can do it if we have not shipped yet. Please be advised that normally, our shipping times range from within minutes after the order is placed, up to 48 hours, so we advise to give us a notice as soon as possible.


FREE SHIPPING For orders over $50

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Accessibility Statement

Our Pledge to Accessibility

One Click Smile is committed in making sure that our website’s content is easily accessible and user friendly to everyone.

If you encounter difficulties while viewing any content, or notice any feature, or functionality from our website that you believe is not fully accessible to people with disabilities, please call our Customer Hotline: (530) 285-5559 or email our team at enquiries@oneclicksmile.com.au with “Error Access” in the subject line and provide a description of the specific feature that is not accessible or a suggestion for improvement.

We take your feedback seriously and evaluate ways to accommodate all of our customers and to better improve our service.